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Shipping & Returns

Shipping

We currently ship to Australian addresses only. If you spend over $100, shipping is FREE! We charge flat rate shipping for the following total shipping weights: – under 500g $9.00 – 500g to 2kg $12.00 – over 2kg $15 We use courier companies: Couriers Please and Fastway Couriers to deliver our parcels. If you would like us to use Australia Post, please let us know. If you would like the parcel left at your front door, please let us know in the comments upon checkout. Shipping times will vary depending on location. Please note that once your items are dispatched for delivery, Little Big Workshop are not liable for lost or damaged parcels once it has left our care. If your items arrive damaged, please contact us on info@littlebigworkshop.com.au within 48 hours so we can investigate the damages.

Returns

We have a strict no returns policy with any personalised and custom products. We will not accept the return of items that are deemed to be ‘change of mind’. If your items arrive damaged, please contact us on info@littlebigworkshop.com.au within 48 hours so we can investigate the damages. Please refrain from using the items and take photos in it’s original packaging.